Question 1

What areas of my home do you clean?

Accepted Answer

We tailor every visit to your space. A standard clean covers kitchens, bathrooms, bedrooms and living areas with dusting, sweeping, vacuuming, mopping and trash removal. Add-ons like inside the oven or refrigerator can be selected when you book.

Question 2

Do you offer recurring cleaning?

Accepted Answer

Yes. You can book one-time, weekly, bi-weekly or monthly cleaning. Choose your frequency during booking and we will keep your spot on the schedule.

Question 3

How far in advance can I book?

Accepted Answer

You can schedule up to 3 months in advance, and we ask for at least 24 hours notice for new bookings.

Question 4

How is pricing determined?

Accepted Answer

Pricing depends on the size of your space, the type of cleaning and how often we visit. Book or request a quote and we will confirm your price before any payment is due.

Question 5

Do I need to be home during the cleaning?

Accepted Answer

No. Many customers provide access instructions when booking. You are welcome to be home if you prefer.

Question 6

Do you bring your own supplies?

Accepted Answer

Yes, our team arrives with the cleaning supplies and equipment needed for your service. If you prefer we use specific products, just let us know in your booking notes.

Question 7

What if I need to reschedule or cancel?

Accepted Answer

Use the manage link in your confirmation email to reschedule or cancel. Please give as much notice as possible so we can offer the slot to another customer.

Question 8

Are you satisfied-guaranteed?

Accepted Answer

We stand behind our work with a 100% satisfaction guarantee. If something was missed, contact us and we will make it right.

Frequently asked questions